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Trust Blue-tip

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POWERS’ Blue-Tip has long been the preferred heavy-duty screw anchor for the Australian & New Zealand Construction industry, owing to its unparalleled versatility, load ratings and ease of use.

The NEW Blue-Tip 2 Screw-bolt™ & Hangermate™ builds upon this legacy by adding ETA, Fire and Seismic certification, using enhanced safety testing and integrating with POWERS State-of-the-art Design Software – POWERS Design Assist.

The Blue-Tip 2’s one-piece design makes it the preferred choice for fast, reliable anchoring that is also fully removable and easy to install. Boasting a patented thread design, it has been designed for use with standard drill bits and provides the user with enhanced productivity through a reduction in installation torque.

Created for the next generation of safe anchoring and building practices, the Blue-Tip 2 is designed to resist structural and non-structural loading in cracked and uncracked concrete and is available today in a wide variety of head types.

FEATURES & BENEFITS:

  • ETA Approved
  • Suitable for cracked & uncracked concrete for static, quasi-static & seismic loading
  • Consistent performance in high and low strength concrete
  • Nominal drill bit size is same as anchor denomination
  • Low installation torque in concrete and masonry
  • Available in variable lengths and diameters ranging from 6 to 16 mm
  • Special leading V-neck thread to relieve stress
  • Blue tip helps to identify thread wear
  • Approved for 2 embedment depths

Sutton Tools engineering Kelly racing into the future

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Sutton Tools is pleased to announce a new partnership with Kelly Racing, as the team’s official supplier of power tool accessories and industrial high-performance cutting tools.

 

With the high-level of craftsmanship and the strict timeframes required to build and service the Kelly Racing Supercars and their components, high quality, reliable tools are essential to the Kelly Racing business. Sutton Tools’ technicians understand the team’s requirements and the intensity of competition in Supercars which make this partnership extremely valuable.

Like Kelly Racing, Sutton Tools is an Australian-owned family business that has grown to be at the cutting edge of its industry with state of the art facilities dedicated to producing the highest quality tools for manufacturers, tradies and DIY-ers. While Kelly Racing pushes the boundaries of performance on track with its Supercars, Sutton Tools pushes the boundaries of performance with high quality products for its customers at an affordable price.

The Sutton Tools branding will be positioned on the front bumper of both Kelly Racing Ford Mustangs driven by Rick Kelly and André Heimgartner, directly below the iconic pony badge in the car’s front grille. Robert Sutton, Commercial Director Sutton Tools is pleased to partner with Kelly Racing, “Both organisations share a common passion in the field of engineering, the opportunity to work together in 2020 should bring about exciting results on and off the track!”

Todd Kelly, Director Kelly Racing is excited by the new partnership “It’s great to partner with Sutton Tools who understand our requirements as a race team with the unique parts that we produce in our machine shop and throughout the whole business. We look forward to putting their high quality industrial-grade machine tools to good use with the production of plenty of new parts which will find their way onto our two new Ford Performance Mustangs.”

Visit suttontools.com to learn more about our tapping tools for automotive manufacturing, or contact 1800 335 350, email cservice@suttontools.com to request a catalogue of the range.

MEDIQ first aid products are now available

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MEDIQ First Aid “The smart choice in First Aid” is your premier source of First Aid kits and products.

We are committed in providing best in class First Aid kit solutions with a focus on quality and reliability offering peace of mind in case of injury. MEDIQ First Aid belongs to the Paramount safety products group and are proudly Australian owned and operated. Paramount has an enviable service record supplying quality safety product into the Australian and New Zealand markets.

MEDIQ First Aid kits are stocked and available from CSS member stores nationally. They are specifically produced to cater for all workplace applications and industry segments including construction, education, electrical, farms, homes, hospitals, manufacturing, mining, transport, utilities and warehousing.

MEDIQ has a wide range of traditional First aid kits including wall mounted metal, plastic tackle box and soft case carry kits. We have also introduced a new Modular “Incident ready” system that takes away the guess work during stressful Injury situations by having labelled modules specific to key injury areas including; Burns, Eye, Haemorrhage, Outdoor and Minor wounds. These modules can be purchased individually to cater for specific workplace and daily requirements.

With ease in mind, there are refill packs available as well for commonly used items within the First aid kits eliminating the need to hold countless First aid consumables. The refill packs are presented in Ziplock bags with easily identified labels and include: Instruments, Protection, Fracture/Sprain, Cleaning/Eye/Burn, Cuts and Wound care. In addition, we have Eyewash stations suited for various industry segments.

We are a true dedicated wholesaler providing unrivalled customer experience to all our valued distributors. When reviewing your First aid requirements or seeking a solution for your safety requirements please consider MEDIQ First Aid.

Smart solutions in passive fire protection

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Protect with Bostik Fireban®.

At Bostik, we understand that meeting fire safety standards is essential to all areas of industry. We strive to uphold the highest levels of fire safety through our cutting-edge sealant technologies. Our fireproofing solutions are ideal for residential and commercial applications, possessing fire resistant properties with exceptional performance and longevity.

Bostik Fireban® is a select range of passive fire protection solutions formulated and rigorously tested to the latest Australian Standards (AS1530.4 tests conducted in February 2020) to achieve and surpass the requirements outlined in the Building Code of Australia. When subjected to intense heat, our smart sealants swell in order to support in the filling of potentially hazardous voids and gaps. This forms an insulating char that helps prevent the permeation of smoke and flame, enabling your installation to withstand extreme temperatures for up to four hours under certain conditions while maintaining structural integrity.

Bostik Fireban® is suitable for all forms of ventilation, piping, expansion and construction joints, and can bond to an impressive range of substrates from wood, metal and glass to masonry, concrete and timber.

Introducing the Bostik Fireban® range of fire-rated sealant and foam products:

  • Bostik Fireban® One – Fire Resistance up to 4 hours as per AS1530.4
  • Bostik Fireban® Acrylic – Fire Resistance up to 4 hours as per AS1530.4
  • Bostik Fireban® Hybrid – Fire Resistance up to 4 hours as per AS1530.4
  • Bostik Fireban® Expanda Foam – Fire Resistance up to 2 hours as per AS1530.4, can be increased in combination with other Fireban® products.

Stuck? Ask Bostik.

Our tailored support service offers expert advice and support with passive fire applications to help you find the most suitable solution. Services include:

  • Individual site specifications and warranties available, free of charge
  • Engineering Support
  • National On-Site Support & Testing.
  • Fully Independent 3rd party fire testing by accredited facility
  • Pre Adhesion to Substrate Testing (P.A.T.S)
  • Support Hotline
  • Product Training

Don’t risk it, Bostik it!

Getting Australian rail on track

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We all know Australia is a big country, but many will not know the scale of the rail infrastructure.

Australia has approximately 33,000km of rail track. This includes both commuter and freight rail lines. More than half is used to freight consumer goods from sea ports to major cities and natural resources from many mining operations back to the seaports for export. The Australian federal government over the next 5 years is committing up to $A20bn in current and forward investment in rail projects that will cut congestion in cities, provide growth in regional areas and create new employment opportunities.

This is the largest ever commitment to rail infrastructure by an Australian federal government. Half of the available funding will go towards a $A10bn National Rail Programme for new and planned urban rail projects in Australia’s major cities, as well as providing for better connections between cities and regional centres.$A 8.4bn will be made available for the Melbourne–Brisbane Inland Rail project, a dedicated high-productivity rail freight corridor that will provide countless jobs for many years to come.

Rail applications require the highest safety standards where abrasives are used in the toughest environments and under increasingly demanding time-pressure. Worker safety is one of Saint-Gobain’s top priorities. As a major supplier to the rail industry both Flexovit & Norton products comply with all local & international safety and operating standards. Saint-Gobain has a proud history of providing abrasive solutions to the rail industry for over 40 years in Australia. In that time rail manufacturing, sourcing and along with rail aging has required product to evolve to meet these changing demands. Rail hardness determines the performance of abrasive solutions. Through innovation, Saint-Gobain offers a range of products that cover these specific requirements while ensuring maintenance performance is optimised.

Key to this support is Saint-Gobain’s close relationship with rail contractors and those supporting the industry. Saint-Gobain’s Industrial Sales team and experienced application engineers provide national support to customers and end users. This includes on site product evaluation and training. Central to Saint-Gobain’s involvement in rail is the Thin Wheel manufacturing plant based in Campbellfield in Melbourne. The Plant consistently produces a range of high performing products for the rail industry. Importantly it allows for speed to market which given rail’s time-pressure environment is critical to managing workflows on projects.

It also acts as the venue for training and testing through the Centre of Excellence. Application Engineers also travel and support providers like the Australian Testing Services who are a lead provider in Cert4 training for rail operators. The Plant also provides a conduit for engaging educational institutions also looking to improve product & process performance.

With increases in funding of rail projects, Saint-Gobain Abrasives have seen year on year growth. This trend will continue for many years to come as these projects develop through planning, construction, completion and ultimately maintaining the infrastructure. Saint-Gobain remains committed to an on-going partnership promoting innovative process solutions within the rail industry, and working alongside the members of the CSS group, helps us bring our premium product to market.

Klingspor – quality abrasives

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Klingspor has a long history of making quality abrasives, from as far back as their foundation 126 years ago in Germany. Their customers know they can expect the best quality from the Klingspor brand. In 2015 Klingspor opened their brand new diamond tools facility in the Ukraine now applying their extensive experience in research, development and manufacturing, their global network of distributors and their highly efficient service and logistics structure to their diamond tools.

PRODUCT BENEFITS:

Maximum performance, large variety of applications:

Klingspor’s comprehensive range of diamond tools makes it easy for any user to work faster and with greater precision and endurance. All products are made of carefully tested premium grade materials, and the products included in each product line offer a wide range of possible applications and meet the highest safety standards.

Designed for construction above and below ground, road building, roofers and stone cutters, Klingspor diamond products are suitable for all mineral materials and can be mounted on handheld machinery, table saws, electric joint cutters and joint cutters with a capacity of up to 22 kW.

Three product Lines:

Klingspor offers three finely tuned product lines. Every user will find the diamond tool that is suited perfectly for the specific task needed to be accomplished.

Toughest Safety Standards:

Just as all other products made by Klingspor, our diamond tools comply with the strict oSa (Organisation of the safety of abrasives) guidelines and are guaranteed to comply with the European safety standard EN13236.t.

One product, thousands of uses

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WD-40 is found everywhere in our workshops, toolboxes and homes. Take a look at the fascinating story behind the humble blue and yellow can with the little red top.

                   

Using WD-40 is a simple, tried and tested solution that works every time. A longstanding staple in our lives, nine out of ten Australians know what WD-40 is. Reaching for a can of this product is synonymous with getting the job done. From its name to its many purposes, take a look at the story of this remarkable product. Many people believe WD-40 got its name because that’s how many uses it has. If this were the case, it would more aptly be called WD-2000+.

The real story is that back in 1953, a team of chemical engineers at the Rocket Chemical Company in San Diego, California set out to create a line of rustprevention solvents and degreasers. Perfecting a water displacing formula that worked the way it was supposed to took 40 attempts. WD-40 stands for Water Displacement, 40th formula. The name we are now so familiar with is straight out of the lab book used by the chemists who developed the product.

WD-40’s original use was to protect the outer skins of the atlas missile fuel tanks from rust. A few years after it was created, Rocket Chemical Company founder and president Norm Larsen experimented with putting WD-40 into aerosol cans. His thinking was that consumers might find a use for the product in their home workshops and garages. In 1961 the first full truckload order for WD-40® was filled when employees came in on a Saturday to produce additional concentrate to meet the disaster needs of the victims of Hurricane Carla along the U.S. Gulf coast. WD- 40® was used to recondition flood and rain damaged vehicles and equipment. In Australia, it is produced locally, using what remains a highly guarded, top-secret formula.

There’s always another use

Tradies around the world grab a blue and yellow can of WD-40 to loosen rusty nuts and bolts, to protect machinery and to remove rust, among other things. Its official functions are to lubricate, clean, penetrate, protect and displace moisture.

Some of the lesser-known WD-40 capabilities include removing crayon from walls, getting chewing gum off footpaths (or out of hair), fixing a stuck zipper and even getting rid of bugs and debris from your car bonnet after an outback car trip. For heavy trade and industrial users, the product has so many uses, including helping lubricate cutting blades, drive moisture from drills, clean and protect tools, penetrating frozen parts and removing rust from concrete or tiles. As WD-40 Australia’s National Key Account Manager Brad Ray explains, “If you want something to stay put, you use duct tape. If you want it to move, WD-40 is the answer.”

WD-40 and friends

While WD-40 itself needs no introduction and is one of the most recognized products around the world, a lot of people don’t realise that there is a range of taskspecific products also available under the WD-40 Specialist brand.

The WD-40 Specialist range of products are specially formulated to make the toughest jobs easy and designed for heavy industrial users. This range includes a High- Performance White Lithium Grease, AntiFriction Dry PTFE Lubricant and a High-Performance Silicone Lubricant. There is also a Fast Acting Degreaser which works immediately on contact, plus a Fast Drying Contact Cleaner for cleaning electrical equipment.

WD-40 have recently launched a number of new and unique WD-40 Multipurpose products developed with the end-user in mind. Anyone trying to reach hard-to-access areas can grab a WD-40 EZ-Reach can with a flexible 20cm straw. This helpful attachment makes it easy to spray underneath sinks, around pipes or in other tricky spots. In addition, if you are using WD-40 in public places and don’t want to leave its distinctive smell lingering, the new WD-40 Low-Odour product is the answer. This has the same product functions and benefits—just with less smell.

With so many uses, the main goal of the team at WD-40 is to help people understand what the product can do. If you’re looking for inspiration, check the WD-40 website or reach out to your local CSS Member.

WD-40 and CSS

Brad Ray explains that WD-40 and CSS have been in partnership since 2013. “We formed our partnership to make accessing WD-40 easier for CSS Members and their customers.” He says. “All CSS members can order WD-40 products. We try to make things as convenient as possible for the people who use our products the most.”

One of the final points to remember about WD-40, and perhaps another reason why it is so recognisable is that it lasts almost indefinitely. If you have a can laying around the garage says Brad, give it a shake and you’re good to go.

On track to success

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Shared values and an ironclad commitment to service have been the foundations of a strong alliance between CPE Construction and Ultimate Fasteners.    By Cameron Cooper

       

As the finishing touches were put to the Ballarat rail upgrade recently, two regional Victorian companies took pride in their part in the half-billion-dollar project. Cobram structural steel firm CPE Construction and Shepparton ‘nuts and bolts’ business Ultimate Fasteners made significant contributions to the assignment, which was led by Coleman Rail and Lendlease Engineering. The upgrade involved the design and construction of track duplications and passing loops, station upgrades at Rockbank, Bacchus Marsh, Ballan and Wendouree; a new train station at Toolern, train storage facilities, access roads and signalling upgrades.

Damien Guthrie, senior project manager at CPE Construction, says in many respects the rail job explains the company’s success during the past 17 years. Initially providing much of the structural steel for construction work and overhead gantries, CPE Construction went on to pick up roofing and architectural cladding work across the various stations. “We’ve gone out there and provided a good service, and we’ve grown the scope of the job five or six times on our initial contract,” Guthrie says. The job also led to a contract on Metro Tunnel, a metropolitan rail infrastructure project under construction in Melbourne, including work on a training centre in Chadstone that will educate workers about underground construction and tunnelling.

At CPE Construction’s side during the Ballarat and Melbourne projects, and many more, has been Ultimate Fasteners, a provider of industrial fasteners, fixings, abrasives and tools. The company benefits from more than 50 years of combined experience in the fastening industry from directors Dean Jones and Mark Shanahan. With a team of 14, it primarily services Shepparton up to Deniliquin, across to Finley, down to Benalla and through to Yooralla and Seymour. After accidently joining the industry a quarter of a century ago—“I just thought I’d do this for a while until I worked out what I wanted to do, and I’ve never left”—Jones now relishes each day on the job. “I love it,” he says.

Service counts

For about 12 years, CPE Construction and CSS member Ultimate Fasteners have worked together on a string of projects, culminating in the Ballarat and Melbourne jobs. They sing from the same hymn sheet when it comes to the key to business success—great service. Jones says Ultimate Fasteners has been built on the back of its customer service ethic. “Everything else happens from there. If you give them good customer service, they’ll keep coming back.” Such a philosophy has been critical on the Ballarat and Chadstone jobs.

Even though he is an industry veteran, Jones says the rail project exposed him to some new product requests, including the supply of different coloured fasteners to the norm—sable bass, sable brilliance and sable silver. “I’d never heard of those colours before. It was a challenge, but it was a good project.” Jones is especially grateful for the chance to have worked on multiple projects over the years with CPE Construction. “They’ve been a very good customer of ours for 12 years. They are really good guys to work with. It’s been a really great partnership and to see their business grow helps us as well.”

The admiration is mutual, with Guthrie praising Jones and his staff. “We’ve just been getting closer and closer in terms of ties with them,” he comments. “We use them because of the level of service they provide to us. And they align with our goals and what we try to provide to our customers.”

Exciting journey

CPE Construction has come a long way since Damion O’Callaghan took over the business 17 years ago and later acquired sole ownership rights. Starting as a business that mainly built sheds, it has since expanded into a respected company that is known for its production of precision-fitted steel. It also offers a roof-plumbing service that streamlines construction jobs and saves time for customers.

Guthrie says in addition to work in the broader Cobram and Shepparton area, CPE Construction’s team of about 35 people, plus an army of subcontractors, has won a steady flow of work courtesy of infrastructure projects in and around regional Victoria and Melbourne. “So the business is going very strongly,” he says. Guthrie believes the company’s ability to value-add by handling a multitude of jobs has been instrumental to CPE Construction’s ongoing growth. “There’s an element of understanding from customers that we know what we’re doing and, if we don’t know, we will find out.”

Mirroring Ultimate Fasteners’ focus, the other key factor for CPE Construction has been high service standards, with most work coming on to its books courtesy of repeat customers. Guthrie says customers have reasonably simple and understandable expectations—they want to be treated fairly, they want their contractual time frames to be met, and they want clear communication in the rare event that there are any delays or setbacks with a job. “Get those things right and the outlook will be positive.”

High and dry

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Waterproofing is a process critical to prevent the destruction of building elements, but when it comes to the workmanship behind the process, there’s still much room for improvement.    By Tracey Porter.

No-one really knows just how big the issue of waterproofing failures is but it’s safe to say it’s closer to a tidal wave than a trickle. If a waterproofer fails to do his or her job properly, water ingress can cause the destruction of building elements including rotting of timbers, concrete cancer and rusting of steel components. While its main purpose is to resist hydrostatic pressure exerted by moisture in the liquid state, if the level of waterproofing is inadequate, mould spores may develop. In all area of dampness where there is a lack of adequate ventilation and spores are allowed to multiply, there is a very real chance of chronic health problems—such as reduced lung function and asthma—developing in all those living or working nearby. Paul Evans, the president of voluntary industry group Australian Institute of Waterproofing (AIW), admits the “stats are slim” in regards to the magnitude of waterproofing failures and can vary greatly depending on their source.

“We have a rough appraisal based on [Australian developers] insurance claims for waterproofing defects (prior to the recent bushfires, floods and storms) and they represent around 75 to 80 per cent of claims made.”

Get it right the first time

Fosroc waterproofing and sealant segment manager, Colin Picton, agrees with the figures quoted by Evans and says the reasons for this are varied but are typically caused by poor planning, selection, preparation, application, time allowed and aftercare. “Right first time may seem costly up front, however it is significantly cheaper than retro solutions after the fact,” Picton says. Evans, whose membership group is drawn from waterproofing contractors, manufactures and re-sellers of waterproofing products, engineers, architects, builders and other trades around Australia, says preparation is a critical element of waterproofing and often short-changed or overlooked in the urgency to get a project’s timeline to “work with a Gantt chart” or to push a stage of works forward to enable a progressive payment to a builder.

“Some will say ‘it looks dry enough— go ahead and waterproof fit mate’ when in reality the concrete substrate may hold a substantial amount of water,” Evans says. “When a membrane system is applied over this, the water vapour tries to escape through the membrane and will create bubbling or pin holing which can (in some cases) compromise the membrane.”

All on the surface

A surface for waterproofing needs to be dry and free of surface defects such as holes or cracks. The usual way to prepare a surface is to fill all deviations first with a suitable filler (compatible with the membrane) and allow the fillers to cure—then apply primers or a first coat of membrane, he says. But any waterproofing membrane is only as good as the surface to which it is applied or installed, and good tradespeople know there are a number of checks that must be made first.

Picton agrees substrate preparation is a key element of the success of a waterproofing. “It goes without saying that surfaces must be clean, sound, stable and free of loose foreign material, existing coatings, laitance, release agents, curing compounds and oil/grease residues,” he says. Before any membrane can be applied, the surface must be adequately primed. Priming can be used to alleviate moisture from pushing through a new membrane (usually a two part epoxy primer) or some primers are for keying into the surface of a substrate to enhance the bond of the membrane system being installed.

Product selection

Picton says correct product selection is also a critical part of ensuring successful waterproofing. A good membrane should provide resistance to methane, carbon dioxide and radon gases as well as providing enhanced durability of the structure against chlorides and sulphates, found in many parts of Australia, he says. Both agree that when done by a suitably qualified tradesman, a typical waterproofing job should last between 20 to 30 years before requiring further maintenance.

However, a significant cause of the issues with waterproofing is that each method of preparation will differ from project to project and the judgment is left to individuals who do not have enough knowledge of the process, Evans says. The Australian Standards used in waterproofing are mainly governed by AS-3740-2010 (domestic wet areas), AS-4654-2010 (external above ground waterproofing), AS-4858 (wet area membrane selection/performance/ preparation) and AS-3598.2-2007 (guide to selection of tiling materials).

There is currently no below ground standard for waterproofing in Australia however the AIW is actively writing a guide for this that it hopes will be adopted by Standards Australia in the future. Evans says the AIW is doing all it can to encourage its members to go well beyond these standards and ensure the systems being installed are suitable for the purpose and will be a long-term solution to preventing water ingress to a building. Evans says he regrets that AIW is something of a “toothless tiger” when it comes to policing poor waterproofing workmanship as it does not have any way of reprimanding a member, aside from cancelling the membership, a move he admits would only be taken “in an extreme case”.

Despite this, the industry body is doing all it can to help improve the overall standards of waterproofers nationally and recently teamed with the Master Builders of Victoria to develop a waterproofing course for the likes of supervisors, builders, specifiers, engineers, architects, and designers to hone their skills in “real life” waterproofing including what they need to be looking for when having works carried out correctly.

Cyber crime prevention 101

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Cyber crime has become a huge issue for companies, and small businesses are especially vulnerable. Here’s what you can do to stay safe online.    By Angela Tufvesson

It might sound like the stuff of science fiction, or at least a problem for big corporations, but cyber crime is a serious and growing challenge for small businesses. It costs Australian companies a whopping $29 billion each year and small businesses are the target of almost half of all cyber attacks—up from just 18 per cent in 2011.

So what can you do to protect your business from cyber crime? Clue: there’s a lot more to it than installing antivirus software. Cyber criminals use computers and the internet to break the law. They steal information, money and disrupt businesses through identity scams and fraud, online scams and attacks on computer systems and websites. There’s a lot at stake: everything from customer records and personal information to email records, business plans and employee records can be at risk. Worryingly, as more companies go online—to sell goods or services through a website, store client data or simply use email and internet banking—cyber criminals are becoming smarter and better resourced. Susie Jones, CEO of Cynch Security, which provides cyber security services to small businesses, says the number of hackers that go after small companies is increasing every year as such businesses become more reliant on technology.

“Small businesses are more and more adopting new technology,” she says. “It obviously helps with efficiencies and it can really help you keep your costs low, but it also means that there’s more things for a cyber criminal to go after in order to access your data or money.” And as big businesses adopt more stringent cyber security measures, cyber criminals are increasingly using the small businesses that work with them—such as subcontractors and suppliers—as a way in. “It’s a very common attack chain where hackers leverage low-hanging fruit—small organisations that are more vulnerable and can be a pivot point into a larger organisation,” says Zoaib Nafar, security sales manager at IT consultancy The Missing Link.

Tools of the trade

So how exactly do cyber criminals steal from small businesses? Nafar estimates 80 to 90 per cent of cyber breaches start with a dodgy email or ‘phish’—a fake message that tricks the receiver into giving out private, personal, commercial or financial details. Online banking logins, credit card details, business login credentials and passwords are common targets. “One of the reasons these emails can be so effective is we are trustworthy by default—we often don’t question when we get an email from someone we know,” says Nafar. “Your natural instinct is to trust the person and open it.” It’s easy to get duped because the emails often look very real. They may use company logos and branding, and link to authentic-looking websites.

“They’ll often try to convince you to transfer money to the wrong place,” says Adam Selwood, chief technology officer at Cynch Security. “They might send you a dodgy invoice or an email pretending to be one of your clients and encourage you to change your account details.” Ransomware—when dodgy software, often spread through phishing emails, locks your computer’s content—is another common form of cyber crime that affects small businesses, says Selwood. “Once they’ve destroyed the information on your computer, they’ll send you a message along the lines of, ‘We destroyed everything or locked it up. If you want to get it back, you’ll need to pay us a whole bunch of money’,” he says.

What you can do

Cyber crime might sound techy and overwhelming, but the good news is there are lots of simple, practical cyber security measures you can implement that won’t break the bank. First, protect your data by installing anti-virus, anti-spy ware and anti-spam filters and firewall security on your computers and devices—and set them to update automatically. The same goes for software like Microsoft, Chrome and the like—make sure you always run the latest versions. Regular back-ups will help you recover anything that’s lost in the event of a cyber attack.

“Make sure you’re backing up all of your systems and critical data on a regular basis, at least daily or you might want to do it hourly if you have high-volume transactions,” says Jones. An estimated 80 per cent of hackingrelated data breaches involve weak or stolen passwords and the most effective way to protect your business is with long, strong passwords. Enabling two-factor authentication, when there’s an extra check in place to prove your identity like a code sent to your phone, wherever possible provides an extra layer of protection.

Before transferring large sums of money, check the invoice is legit before you pay. “If someone sends you an invoice through email, don’t just take it at face value—contact the person to verify the email and check the account numbers,” says Selwood. And always, always keep an eye out for dodgy emails, says Nafar. “Some of these phishing emails are not very well crafted in terms of language and grammar. As a general rule: if it sounds dodgy, it’s best not to click on it.”